Scanner Service & Support

Are you looking for fast, reliable and highly responsive IT service and support solutions? For several years, our company has provided clients with superior IT support through our innovative and tailor-made service and support options.

Being a leading supplier of document and microfilm scanners,  we also have Our trained and certified engineers who offer repair, service, maintenance and support for all the leading document scanner manufacturers.

We specialize in servicing of scanners, which includes:

  • Internal and external cleaning.
  • Inspection of parts for physical damage.
  • Calibrating the imaging cameras.
  • Inspecting and cleaning the CCD.
  • Checking drive belts, pulleys and springs, and replacing them if necessary.
  • Testing the power supply.
  • Cleaning and replacement of the imaging glass, optics or lens.
  • Replacement of burnt-out lamps and LED illumination.
  • Inspection, cleaning, and replacement of rollers, separation pads, and worn out drive gears.
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What are the benefits of our service and support contract?

  • Access to our dedicated helpline, 8 hours a day, six days a week.
  • Super-fast response times.
  • Guaranteed fix options.
  • No extra charge for parts and labor.
  • Online fault reporting (via our website) that comes with a report log to track customer requests.
  • Loan units are supplied to replace those undergoing repair or maintenance.
  • Key operator training.
  • Renewable service contracts.
  • Access to skilled engineers who are manufacturer trained and certified.

Give us a call today, and experience our winning combination of skilled and timely service and support.